Product Instructions

HUB DIMENSIONS
 
The spreadsheet covers wheel specs for hubs produced in 2015-present. Please make sure your hub measurements are compatible. Phil Wood hub dimensions (pdf)
 
PDF INSTRUCTIONS
 
Front Track Hub Care Instructions
Rear Track Hub Care Instructions
Front Quick Release Hub Care Instructions
Cassette Hub Maintenance
Cassette Body Care Instructions
Square Taper Bottom Bracket Installation
T47 Square Taper Bottom Bracket Installation
Outboard Bottom Bracket Cup Installation
Philcentric Installation
Track Crank Installation Instructions
Quick Release Installation
1” Headset Care Instructions
1-1/8” Headset Care Instructions
1-1/8” – 1.5” Headset Care Instructions
Spoke Machine Instructions
 
SENDING IN ITEM(S) FOR SERVICE

 
All services must have a return authorization number (RA#). We will not accept or process any item(s) without an RA#. Your issued RA# should be clearly written on the outside of your package so our service department can match your item(s) to the service information on file. Items sent to Phil Wood & Co. for service without a valid and legible RA# on the outside of the package will be REFUSED and returned to sender at their cost. (Depending on how busy our service department is, standard services can take 1-2 days to complete. Standard services can take longer to complete depending on service department workload and part availability.) Once issued, an RA# is valid for 60 days.

  • Standard services can take longer to complete depending on service department workload and part availability.

  • Spoke machine services can take 3-5 days to complete. Please contact us from RA# information via email at service@philwood.com or call us at (408) 298-1540.

  • Spoke machine services can take longer to complete depending on service department workload and part availability. A more accurate completion time can be given after our service department receives and inspects your spoke machine.

Please note: Items sent to Phil Wood & Co. for service without a valid and legible RA# placed on the outside of the package will be REFUSED and returned to sender at their cost. Phil Wood & does not cover the cost of shipping on repair or warranty items sent back to us beyond 90 days from the original purchase date.
 
RETURN/SERVICE ADDRESS OUTLINE
 
Phil Wood & Co.
RA# XXXXXXXXXX
1125 North 7th Street, Suite A
San Jose, CA 95112
USA